You can start for free and change plans as your team grows.
Free, Essential and Business run on Respondr Cloud. With Enterprise you get a dedicated server, in the cloud or on premise: you can connect your radio networks and you get support with NIS2 and IEC 62443 documentation.
Respondr has four plans
Free
Respondr CloudFor small teams trying Respondr, with no end date.
- 2 users, administrator included
- 1 intercom channel
- The Essential features
- No credit card
Essential
Respondr CloudFor teams that talk from the app and the console, with no limit on users or channels.
- Push-to-talk from the web console, PC and smartphone
- Chat, photos and private one-to-one calls
- Dispatch console in the browser
- Unlimited users and channels
- Recommended
Business
Respondr CloudFor teams that work alone or in emergencies and need to keep a record of their communications.
- Everything in Essential
- Man-down, SOS and emergency alerts
- Message archive and transcription
- GPS and live location
- Single sign-on (OIDC)
Enterprise
Dedicated serverFor organizations that connect radio networks or want a dedicated server.
- Everything in Business
- Radio gateways: analog, DMR, TETRA
- Server on AWS in the country you choose, or on your own machines
- Support with NIS2 and IEC 62443 documentation
For Essential, Business and Enterprise prices, you can contact us.
What each plan includes
| Feature | FreeStart for free | EssentialContact us | RecommendedBusinessContact us | EnterpriseContact us |
|---|---|---|---|---|
| Users and channels | ||||
| Users | 2 | Unlimited | Unlimited | Unlimited |
| Intercom channels | 1 | Unlimited | Unlimited | Unlimited |
| Communication | ||||
| Push-to-talk from the web console, PC and smartphone | Included | Included | Included | Included |
| Dispatch console in the browser | Included | Included | Included | Included |
| Chat and photos | Included | Included | Included | Included |
| Private one-to-one calls | Included | Included | Included | Included |
| Voice and messages encrypted in transit | Included | Included | Included | Included |
| Team safety | ||||
| Man-down | Not included | Not included | Included | Included |
| SOS and emergency alerts | Not included | Not included | Included | Included |
| GPS and live location | Not included | Not included | Included | Included |
| Archive and access | ||||
| Message archive, with recording and history | Not included | Not included | Included | Included |
| Transcription | Not included | Not included | Included | Included |
| Single sign-on (OIDC) | Not included | Not included | Included | Included |
| Radio gateways | ||||
| Analog VHF / UHF | Not included | Not included | Not included | Included |
| DMR Tier I, II, III | Not included | Not included | Not included | Included |
| TETRA TMO / DMO | Not included | Not included | Not included | Included |
| P25 | Not included | Not included | Not included | Included |
| Server and documentation | ||||
| Where it runs | Respondr Cloud | Respondr Cloud | Respondr Cloud | Dedicated server |
| Where the data is | AWS in the EU | AWS in the EU | AWS in the EU | In the country you choose or in your local network |
| Support with NIS2 and IEC 62443 documentation | Not included | Not included | Not included | Included |
Frequently asked questions
Yes. With the Free plan you can try the app and the console right away. To see the Business and Enterprise features, such as man-down or the connection to your radios, you can schedule a demo.
The Free plan never expires: you can keep using it with 2 users, administrator included, and 1 intercom channel. When you need more users or more channels, you can contact us to move to Essential or Business.
Yes. Free, Essential and Business all run on Respondr Cloud: to move from one to another you can contact us, and your workspace stays the same. Moving to Enterprise needs the dedicated server to be installed, and we plan it with you.
On every plan you can use the app for iPhone and Android, the PC client and the browser console. The app also works on rugged smartphones and Android PoC radios with a physical PTT key, such as RugGear, Inrico and Telox, and with Bluetooth PTT buttons.
Not with Free, Essential and Business: Respondr Cloud is already set up, and the app or the browser is all you need. With Enterprise the server is dedicated, in the cloud or on premise, and we install it with you.
With Free, Essential and Business the data is hosted on AWS in the European Union. With Enterprise the server is dedicated: you can keep it on AWS in the country you choose or on your own machines, and the data stays there. On every plan, voice and messages travel encrypted and saved messages are encrypted at rest with AES-256; with Business and Enterprise, so are the recordings.
Respondr’s servers on AWS, where Respondr Cloud runs, had 99.9% availability over the last 12 months. The figure comes from the status checks AWS runs on the machines: it measures the past and is not a guarantee.
You need Enterprise if you want to connect analog, DMR or TETRA radios, if the server has to sit in your country or in your own network, or if you have to document security for NIS2 or IEC 62443.
No. Essential and Business run on Respondr Cloud, which is not designed to connect radio gateways. To connect a radio gateway you need a dedicated server, in the cloud or on premise, and therefore the Enterprise plan.
You can start today on the free plan.
You can create the workspace, invite a colleague and talk on your first intercom channel in a few minutes. To connect your radios, you can book a demo.